MemoReminder
Help Center
Quickly find answers to your questions, usage tips, and solutions to get the most out of your assistant.
🚀 1. Quick Start & Getting Started
What is MemoReminder?
MemoReminder is a modern note-taking and smart reminder app designed to free your mind. It allows you to capture your ideas, organize your professional and personal tasks, schedule precise reminders, and sync your data in real-time across all your devices.
Do I need to install an app to use MemoReminder?
No, there is no mandatory installation required. MemoReminder is accessible directly from any browser on a computer, tablet, or smartphone via app.memoreminder.com.
How do I create my first note or reminder?
- Click on the "+ New note" button (or use the keyboard shortcut
N). - Give it a title and write your content.
- Choose a category (Work, Personal, Urgent, etc.) and a priority.
- Optionally, set a reminder date and time.
Your note is saved automatically in real-time!
⏰ 2. Reminders, Alerts & Notifications
How do reminders work?
As soon as a note reaches its due date, MemoReminder triggers:
- A visual notification on your screen.
- A pleasant sound alert (which you can enable or mute in your settings).
- An automatic reminder for recurring tasks based on the chosen frequency (daily, weekly, monthly).
I'm not receiving notifications, what should I do?
Simply check these points:
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In your browser: make sure you clicked on "Allow notifications" when MemoReminder asked you (padlock icon to the left of the address bar).
-
In your MemoReminder settings: check that the "Sound notifications" option is enabled.
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On your system (Windows/Mac/iOS/Android): ensure that "Do Not Disturb" or "Focus" mode is not activated.
Can I create recurring reminders?
Yes! When creating or editing a note, click on the recurrence menu to choose:
☁️ 3. Cloud Backup, Security & Sync
Are my notes saved if I close my browser?
Yes, absolutely. As soon as you are logged into your account, every character and modification is automatically saved and synchronized on our secure Cloud servers. You can close your tab with complete peace of mind.
Can I access my notes offline (without internet)?
Yes. MemoReminder features resilient local cache technology: your recent notes remain accessible even in the event of a network outage. Once your connection is restored, synchronization happens automatically.
What is the "Clear Cloud" option for?
This privacy feature allows you to delete all data hosted on our Cloud servers at once, while keeping a local copy if you wish.
Is my data private?
100% private. Your notes are strictly isolated by bank-grade security rules. Only your authenticated account can read, write, or delete your notes. No third party or other user can access them.
🎁 4. Referral Program & Rewards
How does the MemoReminder referral program work?
Each user has a unique referral code (e.g., 7X9K2P) and a personalized link accessible from the "🎁 Referral / Rewards" menu.
When you share this link with a friend:
- Your friend discovers MemoReminder and creates their account.
- As soon as they subscribe to a Premium plan, you automatically earn 1 month of free Premium subscription!
The more friends you invite who go Premium, the more free months you accumulate.
Can I refer someone who already has an account?
No. The referral program is strictly reserved for new users creating their very first account on MemoReminder.
Where can I track my referred friends and rewards?
Simply open the user menu in the top right and click on "🎁 Referral". There you will find your code, your 1-click copy link, the number of registered friends, and the number of accumulated Premium months.
💎 5. Plans & Premium Version
What is the difference between the Free and Premium accounts?
Free Account
- Unlimited note creation and reminders.
- Organization by categories and priorities.
- Secure local and Cloud backup.
Premium Account
- Voice reminders and rich attachments.
- Ultra-fast priority multi-device sync.
- Unlimited custom categories and tags.
- Priority 24/7 customer support.
- No Cloud storage limits whatsoever.
How do I cancel or change my subscription?
You are free to do so at any time. Go to your Profile Settings Subscription to manage or cancel your plan in one click with no hidden fees.
🛠️ 6. Account, Login & Troubleshooting
I forgot my password, how can I reset it?
- On the login page, click on "Forgot password?".
- Enter the email address associated with your account.
- You will instantly receive an email containing a secure link to set a new password.
Can I log in with my Google account?
Yes, MemoReminder offers 1-click Google Sign-In. It's instant, secure, and you don't have to remember an additional password.
How do I permanently delete my account?
In compliance with GDPR and absolute respect for your privacy, you can request the permanent deletion of your account and all associated data from your Settings Security & Data Delete my account.